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SELF HELP

General Help 

Call 211 Helpline for free information and referral help. You can visit their website here. 

Call Help4TN at 844-435-7486 for free legal help and social services. You can visit their website here.  

 

I need affordable housing 

The Housing Choice Voucher (HCV) program is a federal rental assistance program for low-income individuals, older adults, and individuals with disabilities to receive assistance to afford safe and sanitary housing. 

  • There is a waitlist. You can apply to be on the wait list here. 

  • For more information visit Tennessee’s website here. 

 

I need help paying my mortgage

The federal government has created the Housing Assistance Fund (HAF) to help homeowners pay their mortgage because of the Covid-19 pandemic. This is to help with bills you got after January 21, 2020.

  • As of August 2023, only applications for partial claim reimbursement are accepted in Tennessee.

  • For more information on the program and how to apply, click here. 

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I need help paying my rent

Emergency Rental Assistance – Eviction Prevention Program (ERA-EPP) is a program that seeks to prevent evictions.  

  • To apply contact your local ERA-EPP qualified agency. You can find a list of agencies here. 

  • For legal self help, Legal Aid Society of Middle Tennessee and the Cumberlands has a self-help resource here. 

 

I need help paying my utilities

The Low-Income Home Energy Assistance Program (LIHEAP) helps families with energy and utility costs. The program will help provide federally funded assistance to be used for the cost of home utility bills, utility crisis, and even utility-related minor home repairs.  

  • To apply contact your local LIHEAP agency. You can find more information and a list of LIHEAP agencies here. ​ 

 

For Nashville Residents:  

NeedLink provides help to pay for past due electric bill balances. Please wait until you have received a past due bill to apply. 

  • To apply for assistance, please go the NeedLink website and fill out their application here. 

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Affordable Connectivity Program is a Federal Communication Commission benefit program that helps ensure households can afford internet broadband. 

  • Eligible households can receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers. 

  • The benefit provides a discount of up to $30 per month toward internet service for eligible households and up to $75 per month for households on qualifying Tribal lands. 

  • For more information on eligibility and how to apply, click here. 

 

The Emergency Broadband Benefit program helps low income consumers afford essential internet service. 

  • You may be able to get up to $50 a month to help pay for high-speed internet.  Check with your internet provider for details. 

  • For a listing of internet partners in Tennessee, click here. 

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