Client Advocate

The Tennessee Justice Center, a non-profit, public interest law firm, is seeking a Client Advocate. As a client advocate, this individual will help vulnerable Tennessee families access health care coverage and services by: interviewing and advising clients, conferring with attorneys on cases, building relationships with community organizations, and providing technical assistance to partners.


* Bachelor’s degree and solid GPA from 4-year accredited college or university
* Two years relevant work experience in non-profit/ human service sector or comparable educational experience (masters level)
* Passion for social justice, health care, and serving vulnerable families
* Strong social, communication, and writing skills as evidenced in in-person interview and writing samples
* Critical thinking and problem-solving skills
* Organized and detail-oriented
* Comfortable taking direction from supervisor
* Self-motivated with a strong work ethic
* Dogged problem solver
* Team player with willingness to share projects and work cooperatively
* Flexibility to adapt to changing priorities (within the organization’s overall mission) as our work is shaped by the dynamic needs of our clients
* Attitude to flourish in a small office
* Ability to work full time, with overtime during busy periods (overtime is compensated)

Preferred (but not required):

* Spanish language proficiency
* Familiarity with public benefits programs such as Medicaid (TennCare) and Children’s Health Insurance Program (CoverKids)
* Experience and/or relationships within Tennessee nonprofit / human services community
* Experience working with vulnerable individuals and families

* Salary depends on experience
* Health insurance (fully paid for by employer for employee; employer contributes toward dependent coverage)
* Retirement plan
* Long and short-term disability insurance (fully paid for by employer)

Applicants should send a resume, writing sample and letter of interest to Susan Drury, Tennessee Justice Center,, Fax: 615-255-0354. NO PHONE CALLS PLEASE. Due to the high volume of applications, TJC cannot return phone calls about the position and, regrettably, cannot notify applicants of the status of applications unless an interview is requested.

The Tennessee Justice Center is an Equal Employment Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or veteran status.