Pandemic Overpayments Causing Greater Hardship for Low-Income Families February 2023 An East Tennessee family of four applied for SNAP during the pandemic when they struggled to put food on the table for their two children. They were approved by DHS to receive the maximum SNAP benefit for a family of four but are now required

Long Call Wait Times and Inaccessible Caseworkers for Tennessee’s Hungry December 2022 Many Tennesseans are hungry and cannot access SNAP and not because they don’t qualify. An inefficient DHS Families First telephone system prevents many eligible individuals from accessing the SNAP program. To complete an application, a phone interview is required, but DHS caseworkers, often

TJC Story Blog May 2021 Anonymous A couple lives in Farragut, Tennessee with their three children. The family had recently transitioned out of TennCare for being over income, but due to the Covid-19 pandemic, they have been allowed to keep their TennCare for